Privacy Policy

Sweetnya (hereinafter referred to as the “Company”) values users’ personal information and complies with applicable laws and regulations, including the Personal Information Protection Act.

The Company safely manages personal information collected through its website and informs users how their personal information is collected, used, and protected through this Privacy Policy.

This Privacy Policy applies to the official Sweetnya website.

1. Items of Personal Information Collected and Collection Methods

A. Personal Information Collected

The Company may collect the following personal information through the Contact section of the website:

• Name
• Email address
• Company name (optional)
• Inquiry details
• Phone number (optional)

In addition, the following information may be automatically collected during the use of the service:

• IP address
• Browser information
• Visit date and time
• Cookies
• Service usage records

B. Methods of Collecting Personal Information

The Company collects personal information through the following methods:

• Website contact form submissions
• Email inquiries
• Automatic collection during website usage

2. Purpose of Collection and Use of Personal Information

The Company uses collected personal information for the following purposes:

• Responding to inquiries
• Processing customer requests
• Operating and improving services
• Analyzing website usage statistics
• Preventing unauthorized use and managing security

3. Retention and Use Period of Personal Information

The Company destroys personal information without delay once the purpose of collection and use has been achieved.

However, where retention is required by applicable laws and regulations, the information will be retained for the following periods:

4. Provision of Personal Information to Third Parties

The Company does not provide users’ personal information to external parties.

However, exceptions may apply in the following cases:

• Where the user has given prior consent
• Where required by laws or requested by investigative authorities in accordance with applicable laws

5. Outsourcing of Personal Information Processing

The Company may outsource certain tasks to external service providers for smooth website operation.

In such cases, the Company takes necessary measures in accordance with applicable laws to ensure that personal information is safely managed.

6. Procedures and Methods for Destruction of Personal Information

The Company destroys personal information without delay once the retention period expires or the purpose of processing has been fulfilled.

• Electronic files: Permanently deleted using irrecoverable methods
• Printed documents: Shredded or incinerated

7. Users’ Rights and Methods of Exercising Them

Users may request access to, correction of, or deletion of their personal information at any time.

Such requests may be submitted through the contact information below, and the Company will process them without delay.

8. Use of Cookies

The Company may use cookies to provide better services to users.

Users may refuse the storage of cookies through their browser settings.

However, refusing cookies may restrict the use of certain services.

9. Technical and Administrative Measures for Personal Information Protection

The Company implements the following measures to protect personal information:

• Restricting access to personal information
• Applying secure servers and encryption
• Operating systems to prevent hacking and malware
• Minimizing and educating personnel handling personal information

10. Personal Information Protection Officer

The Company designates the following person in charge of personal information protection and related inquiries:

※ Please update the email address and contact information according to actual operational details.

11. Changes to This Privacy Policy

This Privacy Policy may be amended in accordance with related laws or Company policies.

Any changes will be announced on the website in advance.